How to Cancel Order in AJIO, How to Return Order in AJIO at Ajio. com

Simple Ways to Cancel or Return Products on Ajio. How to Cancel Order in AJIO | How to Return Order in AJIO at Ajio. com.

AJIO Online Shopping

Ecommerce sites have simplified daily lives offering people the chance to shop through mobile and computer gadgets. The services help save time and resources as the product is delivered at the doorstep. Today thousands of e-Commerce sites are providing shipping services around the globe at affordable prices. Individuals can pay for any order through credit cards, debit, or online e-wallets. The development eliminates the need for physical-mortal stores as businesses can have online stores to market and sell their items.

Indian residents have the privilege to enjoy multiple online stores developed for various goods and services. It’s easy to shop for beauty products, clothes, shoes, electronics, and household goods through your mobile phone. The country registered various ecommerce sites, such as the Ajio app/site. The platform is a famous online application developed by Reliance Retail and founded by Mukesh Ambani.


Details on Ajio

Ajio is pretty famous, especially to fashion lovers in and outside India. The site is a subsidiary of Reliance Retail under Mukesh Ambani. Ajio has gained traction with thousands of users downloading the app and purchasing items from the platform. There are huge numbers of registered sellers and products, making it a versatile app. Ajio avail lifestyle brands, fashion, and electronics products. Users seeking quality items at affordable prices can check the Ajio app or website.

AJIO .com

How to Cancel Order in AJIO

Ajio Policies

To offer quality services, Ajio has set policies governing the site. The policies accommodate both seller and buyer, giving a solid ground on purchase terms.

  • Cancellation policy

The buyer gets the chance to cancel an order anytime through email. However, the user must cancel the order before it’s delivered or dispatched. The site or company sends a unique identifier (number) to the recipient once the order and product are delivered to the logistic company. The ID helps in tracking the delivery status. Buyers must cancel the order before the dispatch process for a successful refund.

  • Return policy

The return policy provides different return days based on the purchased product. Some items, such as toys, electronics, and fashion products, require users to return within 7 to 15 days from the date of delivery. However, the items should be intact, with the tag, and not damaged. It’s advisable to check the item once it’s delivered to ensure it’s in the right shape or nature.

  • Privacy policy

Ajio shouldn’t use buyers’ or sellers’ information on any other platform. Contact and personal details are secure and not available to the public.

How to Cancel Order in AJIO

With some Ajio policy details, a user might want to return or cancel their order for several reasons. The company accepts the request after verifying and approving the claims. The user must send an email and photos to support their claims. One may opt to return the product if it’s not the right size, color, or wrong item. Once ascertained the product has a defect or wants to cancel the order, the buyers should send a details email to The user should indicate their unique tracking ID, name, order date, and more. The Ajio team will check the details, and if approved, the refund will be done within a few days (2 working days)

The refund amount will be directed back to the bank account or Ajio wallet. The site refunds the money to the transaction system used during the purchase. A cancellation request will be denied if dispatched has already happened. Buyers need to track the status before placing a cancellation request.

How to Cancel / Return / Exchange AJIO Products Step By Step

Steps to Cancel or Return Product on Ajio

  1. Open the Ajio website and log in to your account
  2. Enter your credentials to access the page.
  3. Select “my accounts” to avail recent orders section.
  4. Direct link
  5. Choose the product you want to cancel or return.
  6. Click the “cancel” or return tab.
  7. The system will cancel the order.
  8. For a return request, click the “return/exchange” option.
  9. The page will provide the “return ID” to help in the refund and return process.
  10. The pickup date for the item will be set, and the site will provide a refund date.

The site also allows users to send cancellation and return or any information through the official email


  1. How long will my refund process take?

    The Ajio site offer refund based on the payment mode. Some users can receive a refund within 24 hours from the cancellation request or within 5 to 7 working days.

  2. I lost the price tag of the product. Can I return it within the tag?

    Ajio requires buyers to return products without any damage for the refund to happen. Ensure the item is intact before sending or giving it for collection.

  3. How old is ajio

    AJIO Started in 2016. Company headquarters located in Bangalore,

  4. How many brands does ajio have

    2,000+ Brands

  5. How many styles does ajio sell

    More than 50,000 styles

  6. Where is ajio corporate office

    Mumbai (India)

  7. Ajio customer care number

    Toll Free: 1800-889-9991