Are you a customer of the IDBI Bank? If yes, let’s get to know a little more about it, shall we? IDBI Bank Limited or IDBI is a development finance organization owned by the Government of India and LIC. It began as an Industrial Development Bank of India – a development finance institution that offered financial services to the industrial sector, in 1964.
We are going to talk about the services a customer of this Bank can avail. Among those services – checking your bank balance comes out to be the most important one.
But did you know that IDBI Bank also had toll-free numbers that customers could use to check their account balances?
Yes, that is a shocker. Let’s get to know more about this. IDBI Bank Balance Check Number
What is a Toll-Free Number?
Toll-free numbers are phone numbers with distinct 3-digit codes that can be dialed from the landlines at no cost to the caller. Callers can use these numbers to reach businesses and individuals outside of the area without incurring a long-distance fee.
Toll-free lines are especially popular for customer support calls. Toll-free service has traditionally provided a free and simple means for potential customers and others to contact businesses. Unless they have an “unlimited calling” plan, wireless callers would be charged for the airtime minutes used during a toll-freeToll call.
One thousand eight hundred numbers is not a new feature introduced a few months ago. Toll-free numbers have been on the market for many years, and now, due to rapid innovation, they are being utilized more these days.
Now, IDBI Bank also has a toll-free number. You can use it as the IDBI Bank balance inquiry number.
IDBI Bank Balance Check Number
How to Check IDBI Account Balance Using Toll-Free Number?
You can utilize the IDBI Bank Balance Toll Number to keep track of your account balances. The IDBI Bank Balance Enquiry Toll-Free Numbers are as follows:
To check the balance of an IDBI Bank account using the toll-free numbers listed above, call them, select a language, and follow the IVR instructions.
What are the Benefits of Using the IDBI Toll-Free Number?
These toll-free numbers are not a one-sided benefit; they benefit both sides. Let’s understand how.
1. It Provides the Promised Customer Service on Behalf of the Bank
Banks that recognize the value of improved customer service use a variety of techniques to achieve it. Aside from renewal offers and holiday greetings, there is one factor that has the most impact: speedier resolution. Regardless of how many extra formalities you go through with your clients, delays in their difficulties pose a major danger to your brand image and the service you provide.
A toll-free number allows you to connect your callers directly with their assigned executive, and it also allows your team to respond to consumer inquiries quickly and efficiently.
Furthermore, a toll-free number allows your customers to call you for free at any time and from any location. This makes you available to your customers at all hours and under all conditions. It not only positions your company as a go-to option for your customers, but it also creates your company’s image as a caring brand.
2. It Plays a Part in Proving Credibility
Let’s face it: Banks don’t have many options or opportunities to demonstrate their professionalism and acquire their clients’ trust. This is why, whatever it takes, one must tick all the boxes in order to meet the requirements of a dependable Bank.
In this case, a Bank contact number that is occasionally inaccessible or does not allow for callback on missed calls is not a desirable feature. However, having a toll-free Bank customer support number in place avoids all of these options and allows you to serve your callers in the best way possible, allowing you to demonstrate that you are a competent firm.
3. Makes the Bank Stand Out from its Competitors
One of the most significant benefits of toll-free lines has been and continues to be branding. When a customer examines 2-3 providers for their needs, some criteria stand out, one of which is a reputable and easily accessible bank contact number.
4. It Helps Better Engagement
A toll-free number allows customers to contact Banks without incurring call rates; instead, the Bank bears these costs. So, you can take the big leap and call them – without incurring any expenses.
Toll-free numbers are always a good sign. For the bank, they tell the customers they are credible, a good option, and so much more. On the side of the customers – they are a source to make calls without bearing the burden of extra costs.
There might be several other ways you can check your balance in the IDBI Bank account; we know that – but all we are trying to say – is one that plays a crucial role is the Toll-free number of IDBI Bank.